SmartBarIQ Solo — Support

Updated October 25, 2026

Questions, problems or ideas about the SmartBarIQ Solo app? Write to us at info@smartbariq.com and include the email you use in the app. We answer within one business day.

Set up your Solo

Which steps are mine?

1 · Is this Solo new, or replacing one you had?

New Solo, no app yet

  1. Turn the Solo on. At Where is this unit? tap Home – Solo.
  2. Tap Create new account, enter your full name and email, tap Send code.
  3. Type the 6-digit code from the SmartBarIQ email. The Solo opens your bar.
  4. Later, add the app: install it, tap I have a Solo → Scan the code. On the Solo tap your picture → Connect App To Solo and scan. You are in — no email code.

New Solo, app installed — not signed in yet

  1. Turn the Solo on and tap Home – Solo. Leave the QR code on screen.
  2. In the app: I have a Solo → Create a new account → your name, email and the 6-digit code.
  3. Scan the QR code on the Solo. Your bar is on both.

Already have an account? Tap I have an account in the app first, then Settings → Solo card → Connect and scan.

New Solo, app installed and signed in

  1. Turn the Solo on and tap Home – Solo. Leave the QR code on screen.
  2. In the app: Settings → Solo card → Connect.
  3. Scan the QR code. Your bar moves onto the Solo. If both already hold bottles, the app asks which bar to keep.

Replacement Solo, app installed

  1. Turn the new Solo on and tap Home – Solo. Leave the QR code on screen.
  2. In the app: Settings → Solo showing a QR? Scan it.
  3. Scan, then tap Replace. Your bar, bottles and history move to the new Solo; the old one stops.

Signed out of the app? Sign in with your email first (I have an account).

Replacement Solo, no app

  1. Turn the new Solo on and tap Home – Solo.
  2. Tap Have an account, enter the same email as before, tap Send code.
  3. Type the 6-digit code. Your bar comes back on the new Solo. Unplug the old one.

1. Signing in

The app signs you in with a 6-digit code sent to your email; there is no password. If the code does not arrive within a minute, check your spam folder, then ask for a new code from the sign-in screen. Codes expire after a few minutes and after five wrong attempts.

2. Your bar

3. Connecting the app and a Solo

On the Solo tap your picture (top right) → Connect App To Solo; a new Solo shows the code on its first screen. In the app tap I have a Solo → Scan the code (signed in: Settings → Connect, or Solo showing a QR? Scan it). Scanning the code on the Solo's screen signs you in to the Solo's account — no email code. One Solo per bar: scanning a new Solo from an account that has one offers to Replace it. The step-by-step for your case is in Set up your Solo above.

4. Guests and events

Guests browse your menu on their phones through the link or QR code you share. Ordering from a guest's phone needs a paired Solo unit; without one the app itself does not take orders.

5. Subscriptions

The app is free. Solo Plus and Solo Pro unlock the AI features (Ask your bar, the event planner, photo identification). Subscriptions are billed through your Apple ID and managed in Settings → Apple ID → Subscriptions on your iPhone, where you can also cancel. Use Restore purchases in the app after reinstalling or changing phones.

6. Deleting your account

In the app: Spaces → Settings → Delete account. Your personal details are removed at once and your bar is closed; this cannot be undone. You can also email info@smartbariq.com from the address on the account.

7. Policies

SmartBarIQ Solo is for adults of legal drinking age. Please drink responsibly.