Privacy Policy

Effective Date: March 18, 2026 · Updated October 5, 2026 (section 9: SmartBarIQ Staff app)

SmartBarIQ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how the SmartBarIQ companion app collects, uses, and safeguards your information when you use our application.

1. Information We Collect

The SmartBarIQ app may collect the following types of information:

• Inventory Data — Bottle names, brands, types, and quantities stored in your bar cabinet.
• Usage Data — Pour history, weight measurements from the built-in scale, and drink preparation logs.
• Guest Orders — Drink orders placed by guests through the guest ordering feature.
• Device Data — Bluetooth Low Energy (BLE) connection data used to communicate with your SmartBarIQ cabinet (LED lighting, smart lock, scale).
• Barcode Data — Images captured temporarily by the camera for barcode scanning to identify bottles.

2. How We Use Your Information

We use the collected information to:

• Manage and display your bottle inventory.
• Track pour measurements and drink preparation.
• Provide cocktail recipe suggestions based on your available inventory.
• Process and display guest drink orders.
• Control your SmartBarIQ cabinet hardware (lights, lock, scale) via Bluetooth.
• Improve the app experience and fix issues.

3. Permissions

The SmartBarIQ app requests the following device permissions:

• Bluetooth — Required to connect and communicate with your SmartBarIQ smart bar cabinet.
• Camera — Used for barcode scanning to identify and add bottles to your inventory. Images are processed locally and not stored.

4. Data Storage

Your data is stored locally on your device and may be synced to our secure cloud servers to enable features like inventory backup and multi-device access. We use industry-standard security measures to protect your data during storage and transmission.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

• With service providers who assist in operating the app (e.g., cloud hosting), bound by confidentiality agreements.
• When required by law or to protect our legal rights.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

The SmartBarIQ app is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. SmartBarIQ Staff App

SmartBarIQ Staff is the app that bar, restaurant and hotel staff use to receive new-order alerts, run their shift and record who handled each order. It is used by the staff of venues that run SmartBarIQ; the venue (your employer) decides who has access, and SmartBarIQ processes this information on the venue's behalf.

What the app uses:

• Your staff profile — the name and role your venue created for you. You sign in with a personal PIN or by scanning your code on the venue's kiosk. An optional display name you type in the app is shown to your manager.
• Phone registration — a push-notification token, the platform (iPhone or Android), an app install identifier and the time the app was last seen, so the venue's orders reach this phone.
• Alert settings — your chosen sound, alert style, repeat interval and language.
• Shift and order activity — when you start and end a shift, and which orders you acknowledged, took, marked as entered in the hotel POS, or created for a guest. This is the venue's operational record ("who took the order").

Permissions: Notifications — to alert you to new orders, also when the phone is locked. Camera — only to scan the venue's QR code or your personal sign-in code; images are processed on the phone and never stored or sent. On Android, the app runs a visible "on shift" notification while you are on shift, so alerts keep working in the background.

Notifications delivery: alerts are sent through Apple Push Notification service (iPhone) and Google Firebase Cloud Messaging; they receive the phone's push token and the alert text (venue and order summary) only to deliver it.

What the app does not do: it does not collect your location, contacts, photos or advertising identifiers, does not track you across other apps or websites, shows no ads, and does not sell any data.

Retention and deletion: a phone stays registered until you remove the venue in the app or a manager removes the phone; it then stops receiving alerts and is signed out. Shift and order activity is kept as part of the venue's records. To have your staff data removed, ask your venue manager or contact us at the address below.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

info@smartbariq.com